About me
As the Associate Registrar at WGU, Jennie brings over 14 years of experience and plays a pivotal role in enhancing the accuracy and efficiency of student records, credentials, and information systems. She identifies and implements process improvements related to quality assurance, program migration, and enrollment reporting. Leading a team of individuals, they recommend system enhancements and develop tracking tools to monitor departmental objectives and key performance metrics. Jennie guides staff on maintaining and improving operational standards, promotes innovative ideas to boost efficiency, and leads regular meetings to advance process improvement initiatives.